Frequently Asked Questions (FAQ)

Benefits of ZoomNearBy Business?
Efficient Customer Management

Fix appointments and send quote through the website. Also send quick quotes and chat with your customers by using the chat feature on the business website.

Improve ZoomNearby score

Track your ZoomNearby score progress with the help of a score graph. Get insights on how to improve.

Competition Intelligence

Get access to information and analysis on your category and performance against your competitors.

Effortless Profile Management

Make changes in your profile, service mapping easily and upload photos of your business instantly .

Customer Support Access

You can reach our customer support through the app for any clarification.

Reliable and Quick Access to Leads

App provides reliable access to leads by removing intermediaries like network providers.

How to add my business on ZoomNearBy?
At First, Create Your profile on ZoomNearby Business by just simply entering Your Details. After that, Update Business Details and purchase from one of the given plans. Thereafter whenever any user want to take service, they will send you inquiry on your email, whatsapp, call and messages.
How to book service using ZoomNearBy website?
Placing an order on the website is fast and simple Steps: Once you open the website : wwww..zoomnearby.com, choose the service you would like to order Enter your exact requirement along with a schedule that works best for you. The service provider will then arrive at your home and fix the issue. Our team might also call you before the visit.
What is service timing?
Service timing is 8AM TO 6PM
I need to visit service center?
Nope: You don't need go anywhere. Our service men directly visit to your doorstep.
Is that sure, i will get confirmation call by your side?l
Sure. You will get confirmation call within 15 minutes after service booking.
How to book service using app?
Placing an order on the App is fast and simple Steps: Once you open the App on your smartphone, choose the service you would like to order Enter your exact requirement along with a schedule that works best for you. The service provider will then arrive at your home and fix the issue. Our team might also call you before the visit.
How can I view all my orders?
Visit the 'My Orders' screen of our Android app to view all your orders.
How can I share my feedback? (or) What should I do if I'm unhappy with the service
After each service is completed, our customers are asked to rate the service on different parameters and judge the overall satisfaction of the service. You would also be allowed to rate a provider based on some parameters through our app if the service was requested from the app. You can also email us at call our support team on 8477890451
What is the turnaround time for items procured by you for Appliances Repair?
It depends on the availability of spare part. If available or if it can be procured immediately, the part is delivered within 72 Hours. In case of a delay in availability, you will be intimated within 48 Hours.
How can I share my feedback? (or) What should I do if I'm unhappy with the service
After each service is completed, our customers are asked to rate the service on different parameters and judge the overall satisfaction of the service. You would also be allowed to rate a provider based on some parameters through our app if the service was requested from the app. You can also email us at call our support team on 8477890451
What is the turnaround time for items procured by you for Appliances Repair?
It depends on the availability of spare part. If available or if it can be procured immediately, the part is delivered within 72 Hours. In case of a delay in availability, you will be intimated within 48 Hours.

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Need help? Call our award-winning support team 24/7 at +91 8477 890 451